When you hear the term ‘mediation’, what words come to mind? Perhaps you might think of words such as negotiation, conflict, or resolution. In the common understanding of the term, the ‘mediator’ is a neutral third party in a situation of conflict who helps each party define the issues, see
As a follow-up to her recent webinar, Voices author Chia Suan Chong sat down to answer a variety of questions around mediation in the English language classroom from webinar attendees. For more mediation content, be sure to check out the full webinar recording here. 1. Mediation can be approached in