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Author: Chia Suan Chong

Chia Suan Chong is a writer, communication skills trainer and teacher trainer. She is the author of Successful International Communication, where she presented her ADAPT model as a framework for dealing with intercultural conflict. Delivering both online and face-to-face training to teachers and learners around the globe, Chia specializes in interactive workshops that encourage reflection for more effective international communication and improved collaboration. Currently based in York, Chia was English Teaching Professional’s award-winning resident blogger between 2012 and 2019. Chia has contributed extensively to the British Council Learn English website and holds a DELTA and a Masters in Applied Linguistics and ELT. She is a co-author for National Geographic Learning’s integrated skills series VOICES, for young adult learners and adult learners of English.

Five Tips for Developing Students’ Communication and Intercultural Skills

16 April 2024 Chia Suan Chong Teaching Adults 2 comments

More and more English language educators understand the importance of focusing not only on developing our learners’ linguistic competence, but also on helping them use English to connect with people who have different perspectives, beliefs and behavioural norms from their own. The push to help students develop global competence by the

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All about Mediation with Chia Suan Chong

7 March 2022 Chia Suan Chong Teaching Adults Leave a comment

As a follow-up to her recent webinar, Voices author Chia Suan Chong sat down to answer a variety of questions around mediation in the English language classroom from webinar attendees. For more mediation content, be sure to check out the full webinar recording here. 1. Mediation can be approached in 

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critical incidents

What if? Motivating students in all classrooms with critical incidents

23 October 2020 Chia Suan Chong Teaching Adults, Teaching Teens Leave a comment

It can be tricky motivating learners even in a face-to-face classroom. Each learner has their own interests, their own personalities, their own reasons for being in class, and sometimes, finding an activity that gets everyone engaged and talking can be difficult. This problem is compounded in a virtual classroom where

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Bringing the World to the Classroom and the Classroom to Life